Normally you can’t stack our discount codes, but if you're lucky and we’ve made a mistake, you might be able to!

We don’t have any minimum order value, spend as little or as much as you would like.

 Through our online platform, just checkout.

You can’t amend your order once it has been placed. If you wish to make an amendment or change your order then please email us on sales@sweetizuk.co.uk

You can cancel your order if you contact us before the order has been shipped. Once this is shipped you can return your items in the original condition for a full refund. However, you can not return any custom mixes that have been specifically made to your order.

Yes, if you leave a note in the order details we can send this as a gift.

Yes you can, Again if you leave a note we can add this to your order.

You can yes, if you leave a note in the order details we can try our best to accommodate this delivery date.

Yes we do, please contact us at sales@sweetizuk.co.uk for any BULK orders.

Depending on the service you use.

Delivery is £3.99 for 48 hour tracked and £4.99 for 24 hour tracked.

We do offer free delivery on orders over £50.00

We use Royal Mail Full tracking service.

Yes you can track your order, once your order has been despatched, you will receive an email with full tracking details.

You can re-direct your parcel through the royal mail parcel.

If you haven’t received your delivery please check the royal mail tracking first, If this is showing as delivered, but still not received please contact customer care on sales@sweetizuk.co.uk

We don’t currently offer international delivery, but stay tuned! It’s coming.

You can indeed, please select “ Collection” at the checkout and you will be able to collect from our HQ in Newark. Unit 32 Jessop Park, Jessop Close, Newark, Nottinghamshire, NG24 2UD

Yes, all of our sweets are 100% authentic and genuine, sourced directly from official manufacturers and trusted distributors. We guarantee that every product we sell is exactly what it claims to be.

All of our Sweets are packed fresh to order, That will stay fresh for a minimum of 6 months, from the date of your order.

To keep sweets perfectly fresh, store them in airtight containers in a cool, dry place (around 18°C) away from direct sunlight and heat sources. Proper storage prevents melting, sugar crystallization, and moisture buildup.

Yes, all of our pick n mix products have a best before date of 6 months from date of Purchase.

Sweets from different batches often look or taste different due to ingredient sourcing variations, cost-cutting measures (skimpflation), or changes in manufacturing equipment and locations. Variations in natural ingredient colors, slight temperature differences during production, and packaging changes can also alter the appearance of your favorite treats.

Yes, however, there might be a slight variation in shape due to supplier manufacturing.

Sweets are not generally suitable for young babies and toddlers, but can be included in moderation for older children.

Products can show as out of stock due to sudden spikes in demand, supply chain delays.

If we discontinue a line it would be unlikely that we would get that back in stock.

We have a wide range of Halal sweets, you can check these out under the Hala option.

We have a wide range of Vegetarian sweets, you can check these out under the Vegetarian option.

We have a wide range of Vegan sweets, you can check these out under the Vegan option.

We have a wide range of Gluten Free sweets, you can check these out under the Gluten Free option.

We have a wide range of Dairy Free sweets, you can check these out under the Dairy Free option.

It’s very accurate. We keep this page up-to-date, and our supplier notifies us when they make a change to the ingredients.

Yes, we do have separate packing stations for allergens.

If if you have specific questions regarding Nutritional information then please get in touch with us. Over at sales@sweetizuk.co.uk.

Yes you can choose a wide variety of sweets in our custom pick and mix range.

It varies on the size of bag you choose. We have sizes ranging from 250G - 3KG.

You can always add in more of one option of your desired sweets.

 In the unlikely event that a sweet is out of stock, we would substitute with a sweet we had already chosen.

We avoid sending orders out when the temperature is too hot. & We create a moisture-controlled environment and protect them from physical damage.

 We accept all major Debit / Credit card & also Klarna & PayPal.

Yes, your payment is highly secure on our website using Stripe. Stripe is a PCI-DSS Level 1 certified provider (the highest level of security in the payments industry), meaning it undergoes rigorous auditing to ensure all transactions are heavily encrypted and protected against fraud.

Yes we offer Klarna

Yes, we also offer gift card purchases.

Payment failures on our website are usually caused by incorrect card details, insufficient funds, or automated fraud prevention systems blocking the transaction.

You will be charged immediately at the point of checkout.

You can return your items in the original condition for a full refund. However, you can not return any custom mixes that have been specifically made to your order.

If your order arrives damaged then please contact us via email on Sales@sweetizuk.co.uk - where one of the team will be able to assist you with your return / damaged parcel.

If your order arrives with the wrong items then please contact us via email on Sales@sweetizuk.co.uk - where one of the team will be able to assist you with your incorrect items.

While we pack every order with great care, transit conditions are unfortunately out of our control. Because temperature shifts and courier handling can affect delicate confectionery, our policy does not cover refunds for items that melt or break during delivery.

If you wish to complete a refund request please contact us on sales@Sweetizuk.co.uk

They take 3 - 5 working days once the refund has been processed.

We are currently working on our reward programme.

We are currently working on our reward programme.

We are currently working on our reward programme.

We are currently working on our reward programme.

We are currently working on our reward programme.

We do offer monthly boxes, yes.

A monthly box is the Minimum frequency, Unfortunately you can’t skip a month.

Yes you can cancel anytime and there’s no explanation needed.

Yes you can also change your subscription.

We don't currently offer custom hampers.

Yes we do cater for business orders, If you would like to place a bulk order then please contact the sales team on sales@sweetizuk.co.uk

Yes we do cater for business orders, If you would like to place a Wedding Order then please contact the sales team on sales@sweetizuk.co.uk

Yes we do cater for birthdays and parties, If you would like to place a bulk order then please contact the sales team on sales@sweetizuk.co.uk

We are currently working on our branded gifts range.